Terms & Conditions
When you subscribe to Brigada PDT or place an order, please provide a complete, correct delivery address. You can report address changes using the phone number, email, or postal address below. Subscribers can update their address by using our online form or contacting us directly.
If incorrect postal information is provided and delivery fails as a result, Brigada PDT cannot be held responsible, and cannot re-send missed issues. We ship all current and back issue orders via traceable courier service. If you provide an address that does not accept these services, or neglect to retrieve your package from a third-party facility, we are not responsible for non-delivery and will not cover re-delivery or returns costs. All back issues are sent using standard packaging. Brigada PDT is not responsible for damages incurred due to inclement weather or the fault of a third-party shipper. Due to age please note that all back issues are subject to minimal wear and tear.
We promise to deliver issues promptly, however, cannot guarantee against circumstances outside our control, such as those caused by customs. Brigada PDT is not responsible for any customs fees.
Print and digital subscribers have access to our online archive via web registration. Logins are for individual subscriber use.
Lost or damaged issue claims must be made within 2 months of original publication date for US subscribers, 3 months for international subscribers. You may make 3 claims per subscription term. Claims for the current issue will be honored after 15th of the month. In lieu of resending missed issues, subscription extensions will be made for all claims.
Barring exceptional circumstances all subscription sales are final. Subscription requests are valid for current or future start dates only. Brigada PDT does not back date subscriptions.
Brigada PDT is not responsible for fees incurred in bank or credit card transactions, such as currency conversion or wire transfer charges. When paying via wire transfer please provide proof of payment to [email protected] with your invoice and subscription account number, if applicable, to ensure proper processing. Brigada PDT will not credit your subscription without the required documentation. All payments must be made in USD and all sales are final.
All terms and conditions outlined above also apply to agents or donors making purchases on behalf of individuals. Agencies must provide a correct delivery address, invoice/order number, and subscription account number (when applicable) for proper processing. Brigada PDT is not responsible for misapplied orders if the information provided is incorrect or missing.
Please contact us if you have any questions about your subscription or issue order.
Brigada PDT is dedicated to ensuring digital accessibility for people with disabilities. We are continuously assessing and developing our website to improve the user experience for all. If you have any specific questions, feedback or concerns regarding our website, please contact us at [email protected].
Tel: (+1) 618-746-1501 – Monday through Friday, 9am – 5pm (EST)
Email: [email protected]
Post: Brigada PDT, 3563 Carter Street, Belleville, IL 62221 USA